Solution Support - Lead Engineer

FICO is a leading global analytics software company seeking a Solution Support - Lead Engineer to provide 24x7 upgrade support of the company's Cloud, SaaS, ASP, and hosted solutions. The role requires a generalist with experience in Java support, Kubernetes, RedHat Linux, and AWS, as well as knowledge of web technologies and relational database systems.

Requirements

• Ambitious and self-driven individual with proven experience working platform, SaaS, and component solutions
• Hands on experience with Java support, Kubernetes, RedHat Linux, and AWS
• Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM)
• Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC
• Working knowledge of LDAP design, implementation, and networking
• Experience with administering multi-platform operating system environments (Windows and LINUX)
• Experience with ITIL standards and technologies (ServiceNow)
• Scripting/programming experience in Puppet, Powershell, PERL,.NET, Python or UNIX Shell

Benefits

• Highly competitive compensation, benefits and rewards programs
• Inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others
• Opportunity to make an impact and develop professionally
• Work/life balance, employee resource groups, and social events