TekSynap

Sr IT Technician, IT Technician IV

Join TekSynap as a Sr IT Technician IV in Washington, DC. Leverage ServiceNow for ITSM, manage networks, and ensure security. Benefits include health, 401K, and more.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 31, 2023

We are seeking a Sr IT Technician, IT Technician IV to join our team supporting the Development Finance Corporation CFESS IT Operations in Washington, DC. The IT Operations team maintains and manages DFC's network infrastructure systems, Data Center, IT networks and telecom circuits, switches, routers, firewalls, wireless access points, Network Access Controls (NAC), and end-user devices.

Requirements

  • Masters/Ph.D. in a relevant field and 10+ years relevant Experience or Bachelor's in a relevant field and 12+ years relevant experience or 14+ relevant experience
  • 5+ years of experience in providing patching and vulnerability management and other security services for cloud hosted services
  • Experienced in Systems Administration of a complex network (Nutanix SAN, HP NAS)
  • Strong working knowledge of Azure, Intune, Okta, & Linux
  • Proficient at PowerShell scripting
  • Experienced in utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes
  • Experienced in providing Active Directory Support, account management, GPO management
  • Familiar with Azure Active Directory
  • Must be a US Citizen
  • Must successfully obtain a Public Trust

Benefits

  • health
  • dental
  • vision
  • 401K
  • life insurance
  • short-term and long-term disability plans
  • vacation time
  • holidays

Requirements Summary

Masters/Ph.D. in a relevant field and 10+ years relevant Experience or Bachelor's in a relevant field and 12+ years relevant experience or 14+ relevant experience, 5+ years of experience in providing patching and vulnerability management, experienced in Systems Administration of a complex network, strong working knowledge of Azure, Intune, Okta, & Linux