Illumina

Staff IT Engineer

Join Illumina as a Staff IT Engineer in Bengaluru. Drive enterprise IT services, manage infrastructure, and lead projects. 7-10 years experience required.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
January 3, 2025

Illumina is seeking a Staff IT Engineer to join its global IT Infrastructure team. The ideal candidate will have a strategic mindset, technical expertise, and a strong commitment to continuous improvement. The role involves driving and supporting enterprise-level services, including storage, servers, hybrid cloud infrastructure, automation, and virtualization.

Requirements

  • Extensive experience in managing enterprise IT infrastructure
  • Proven experience in managing and optimizing storage solutions from Dell, HPE, and Pure Storage
  • In-depth understanding of networking concepts and IT concepts
  • Experience with deploying and managing AI infrastructure
  • Advance proficiency in scripting and automation using tools like Ansible, RunDeck, GitHub, PowerShell, Python, and Terraform
  • Involvement in managing relationships with hardware and software vendors
  • Disaster Recovery & Business Continuity planning and execution of strategy to ensure infrastructure resilience
  • Ability to manage and optimize IT infrastructure costs
  • Expertise in creating clear and comprehensive technical documentation/diagrams in Atlassian Confluence
  • Experience with Agile methodologies, DevOps practices, and continuous integration environments
  • Proven track record of working in highly regulated environments with a deep understanding of compliance standards
  • Demonstrated ability to lead complex projects, take initiative, and drive innovation within a global IT team
  • Proficiency in managing data center environments, including hardware installation, cabling, power and cooling systems, and maintenance
  • Excellent communication skills, both written and oral, with the ability to articulate complex technical concepts to diverse audiences
  • Experience in deploying and managing infrastructure monitoring tools such as Grafana
  • Adept at using IT service management tools such as ServiceNow and/or Jira with experience working within an ITIL-aligned organization
  • Exposure to cybersecurity best practices, including implementing and managing security protocols, conducting risk-based assessments, and ensuring compliance with information security standards
  • Comfortable participating in a 24/7 On-Call rotation as part of a follow-the-sun support model

Benefits

  • Collaborative work environment
  • Opportunity to make a difference in the lives of people and humanity
  • Strong commitment to continuous improvement and professional development
  • Equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information

Requirements Summary

7-10 years of experience with a Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven track record of working in highly regulated environments with a deep understanding of compliance standards