The Hartford

Staff Reliability Engineer

Join The Hartford in Chicago as a Staff Reliability Engineer. Leverage ServiceNow and AWS skills to enhance software reliability and performance. 5+ years required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 24, 2025

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Staff Reliability Engineer will guide the use of best-in-class software engineering standards and design practices for instrumenting code/application technology stack to enable the generation of relevant metrics on overall technology health - availability, performance, quality, currency and resiliency.

Requirements

  • 5 + years of relevant technical experience
  • Bachelor’s degree or equivalent work experience in Computer Science, Information Technology Management, or associated degree
  • Ability to interact with diverse technical and non-technical groups in a matrix organization
  • Solid understanding of AWS, DevSecOps practices, SAFe Agile methodologies
  • Familiarity with programming languages (Python, Lambda, Go, Java or JavaScript/Node.js)
  • Familiarity with enterprise software solutions: (MS Teams, ServiceNow, Rally etc.)
  • Expertise with cloud platforms like AWS and microservices architecture
  • Hands on experience with Observability tools such as Dynatrace, SPLUNK, CloudWatch, CloudTrail, etc.
  • Hands on Experience with continuous integration and DevOps methodologies, tools including GitHub, Jenkins, Nexus
  • Must have exceptional communication skills (written, oral, presentation and facilitation)
  • Understanding of robotics and artificial intelligence to improve services
  • Experience in strategy development to achieve business objectives
  • Hands-on application development and production support is a plus
  • Ability to develop, manage and communicate frameworks: e.g., Cloud Security Alliance
  • Solid understanding of technologies that support the services offered for cloud applications
  • Excellent analytical and problem-solving skills

Benefits

  • short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition

Requirements Summary

5+ years of technical experience, Bachelor's degree in Computer Science or equivalent, strong understanding of AWS, DevSecOps, and cloud platforms