Staff Systems Analyst

Shape a brighter financial future with SoFi, a next-generation financial services company and national bank. As a Staff Systems Analyst, you will provide technical and functional support for the ServiceNow Human Resources Service Delivery (HRSD) platform, implementing, configuring, maintaining, and optimizing it to meet the evolving needs of the HR function and the organization.

Requirements

• University Degree (advanced degree a plus) in a relevant field such as Computer Science, Information Systems, Human Resources, or a related discipline.
• Minimum of 8+ years (6+ years with advanced degree) of experience as a ServiceNow System Administrator, with a focus on HRSD implementation and support.
• Wide-ranging experience with a deep understanding of ServiceNow HRSD modules (e.g., Case Management, Employee Service Center, Knowledge Management, Onboarding).
• Strong analytical and problem-solving skills, with a track record for planning, doing, and auditing work.
• Highly detailed-driven with emphasis on accuracy, coupled with the ability to see the broader picture.
• The ability to work independently, take ownership, and be highly responsive to stakeholders.
• Strong consultation skills and the ability to seek out information and provide quality advice.
• Excellent written and oral communication skills for internal presentations that demonstrate business acumen.
• Experience with ServiceNow integrations and web service technologies is a plus.
• Experience with HR business processes and best practices.

Benefits

• Comprehensive and competitive benefits
• Equal employment opportunities
• Accommodations for candidates with physical or mental disabilities