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Keywords Studios
Support Bar Analyst (IT Help Desk)
Join Keywords Studios in Cinisello Balsamo as a Support Bar Analyst (IT Help Desk). Provide frontline support, leveraging your technical skills and customer focus.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 5, 2024
Keywords is a global services platform for video games and beyond, looking for a Support Bar Analyst (IT Help Desk) to provide frontline support and serve as a main point of contact for studios issues. The successful candidate will have excellent communication and leadership skills, and a high level of technical knowledge.
Requirements
- Global experience within a business services environment
- Strong knowledge of first and second line support operations
- Desirable knowledge of ServiceNow and industry trends
- Proven work experience in a customer service or Helpdesk role
- Excellent communication and active listening skills with a customer-first mindset
Benefits
- Welfare & Fringe benefit
- A company portal of benefits and discounts
- Language courses incentives
Requirements Summary
Support Bar Analyst (IT Help Desk) with global experience, strong knowledge of first and second line support operations, and excellent communication and active listening skills with a customer-first mindset
Apply now
Cinisello Balsamo
|
Metropolitan City of Milan
Italy
Entry Level
In-Person
Full Time
