NetImpact Strategies

Systems Administrator Senior

Join NetImpact Strategies as a Senior Systems Administrator in Falls Church, VA. Leverage ServiceNow for incident management, ensuring system performance and security. Benefits include comprehensive insurance, 401(k), and tuition reimbursement.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Incident Management
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Integration Hub
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Knowledge Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
March 22, 2023

We are looking for an experienced System Administrator - Level III to manage and maintain our server and network infrastructure, ensuring optimal performance, security, and availability. The ideal candidate will have extensive experience in system installation, configuration, maintenance, performance tuning, and security management.

Requirements

  • Perform routine maintenance and support for servers, operating systems, and network devices.
  • Ensure the stability, integrity, and efficient operation of information systems and network infrastructure.
  • Install, configure, and maintain system software, hardware, and related infrastructure.
  • Ensure systems are set up according to organizational standards and operational requirements.
  • Monitor system performance and resource utilization to identify and resolve issues proactively.
  • Perform regular system performance tuning and optimization to maintain high levels of efficiency.
  • Implement and enforce security policies to protect systems and data.
  • Conduct regular security assessments and audits to ensure compliance with DoD and DHA security standards.
  • Manage and execute backup and recovery processes to ensure data integrity and availability.
  • Develop and implement disaster recovery plans to minimize downtime in case of system failures.
  • Utilize incident management systems (e.g., MHS ServiceNow) to log, track, and resolve system-related incidents.
  • Troubleshoot and resolve complex system issues promptly to minimize operational impact.
  • Maintain detailed documentation of system configurations, changes, and incidents.
  • Prepare and submit regular reports on system performance, issues, and resolutions.
  • Work closely with network operations and other IT teams to ensure seamless integration and support of systems.
  • Communicate effectively with stakeholders to provide updates on system status and address any concerns.
  • Provide support and training to other team members and end-users on system-related topics.
  • Develop and maintain knowledge base articles and standard operating procedures for system administration.
  • Stay updated with the latest system administration technologies and best practices.
  • Recommend and implement improvements to enhance the performance, security, and reliability of systems.

Benefits

  • Comprehensive medical, dental, & vision insurance
  • 401(k) Plan – Immediately vested employer contributions; no matching required
  • Paid Time Off (PTO) policy
  • One (1) additional day of paid wellness leave per calendar year
  • Ten (10) federal holidays
  • Pet Insurance
  • Tuition reimbursement
  • Internal training programs
  • Company-sponsored industry certifications
  • Team building activities
  • Community volunteering
  • Quarterly HQ days
  • Wellness events
  • Happy hours
  • Family fun events

Requirements Summary

Bachelor's degree and/or equivalency, Six (6) years of progressive experience demonstrating the required proficiency