Oracle

Systems Analyst 2-Support - AI Developer

Join Oracle as a Systems Analyst 2-Support - AI Developer in Bengaluru. Leverage your database and Oracle app expertise while enjoying competitive benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Operations Management
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Incident Management
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Problem Management
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Application Developer

Job description

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Posted on:
 
February 14, 2025

Systems Analyst 2-Support - AI Developer job description: operation of production environments, administration and analysis for multiple production environments, and recommendation of new and novel solutions to improve availability, performance, and supportability.

Requirements

  • 2-3 years of database administration experience
  • 4-5 years of experience in any one of the Oracle applications like EBS/PeopleSoft/Hyperion/FMW
  • Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers
  • Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working
  • Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools
  • Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN
  • Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks
  • 5-6 years of experience running large scale customer facing Incident Management + Problem Management roles
  • Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience

Benefits

  • Competitive suite of employee benefits
  • Flexible medical, life insurance and retirement options
  • Volunteer programs

Requirements Summary

2-3 years of database administration experience, 4-5 years of experience in Oracle applications, and 5-6 years of experience in Incident Management + Problem Management roles