SAP Fioneer

Technical Advisor

Join SAP Fioneer as a Technical Advisor to ensure seamless integration and support in financial services. Requires 7+ years in application support and strong leadership. Enjoy flexible work, competitive pay, and growth opportunities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Incident Management
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 23, 2025

As a Technical Advisor, you will be crucial to our post-implementation phase, guaranteeing smooth transitions, seamless integration, and ongoing support. You will work with clients and internal teams to resolve complex application issues, upgrades, and system changes.

Requirements

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 7+ years of experience in application support, with at least 3-5 years in a technical lead role, ideally in the financial services or fintech industry.
  • Strong expertise in software integration, including APIs, third-party services, and data synchronization.
  • Solid understanding of financial applications, banking systems, and core financial processes.
  • Hands-on experience with troubleshooting and resolving issues related to application performance, security, and integration.
  • Strong leadership and team management skills with a focus on mentoring and developing junior team members.
  • Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Familiarity with ITIL processes, incident management, and service management best practices.
  • Experience with cloud platforms and related financial software deployment.
  • Knowledge of financial regulations, risk management, and compliance standards
  • Familiarity with project management tools (JIRA, ServiceNow) and collaboration platforms (Confluence, SharePoint).
  • Thought Leadership- Ability to guide, inspire innovation, motivates others, shares knowledge and drives an agreed goal based on their expertise and industry perspective.
  • Innovative Thinker- Ability to generate new and original ideas and solutions that break away from traditional or established thinking patterns, taking a non-conventional approach to problem-solving and finding ways to manage complex issues.
  • Good communication and presentation skills- Ability to clearly articulate topics and provide proper presentations to internal and external stakeholders.
  • Industry Knowledge- Expertise knowledge in business processes, ideally in financial services

Benefits

  • Opportunity to shape the fast-changing financial services landscape.
  • Flexibility to work and gain experience in different areas of the company as you grow your career.
  • Fast-paced start-up type culture with an experienced team, strong brand, and an enviable product portfolio
  • Work with some of the smartest and most driven individuals around the world
  • Competitive compensation package and countless growth opportunities
  • Flexible working policy, so you can work when and where it's comfortable for you.
  • Unparallel impact + Exponential growth + The best of both worlds + Bold innovation + Constant development
  • Lean hierarchy environment with focus on your growth in providing individual career paths.

Requirements Summary

7+ years of experience in application support, Bachelor’s degree in computer science or related field, strong expertise in software integration and leadership skills