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ServiceNow
Technical Support Engineer - Performance
Join ServiceNow in Heredia as a Technical Support Engineer. Leverage your JavaScript and networking skills to troubleshoot issues and enhance customer support. Competitive pay and benefits included.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 23, 2025
ServiceNow is seeking a Technical Support Engineer to join their global organization. The successful candidate will provide best-in-class support to customers, troubleshoot technical issues, and collaborate with internal teams to drive process improvements.
Requirements
- 0-2 years of customer-facing technical support experience
- Strong communication skills to articulate technical details with customers, TSEs, other SME teams, and internal leaders
- Ability to troubleshoot difficult technical issues with ease and complexity
- Advanced understanding of JavaScript
- SQL, TCP/IP, Networking knowledge
Benefits
- Competitive compensation
- Generous benefits
- Professional atmosphere
- Collaborative and inclusive work environment
Requirements Summary
0-2 years of experience, strong communication skills, advanced JavaScript understanding, SQL, TCP/IP, Networking knowledge
