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ServiceNow
Technical Support Engineer
Join ServiceNow in Orlando as a Technical Support Engineer. Leverage AI and troubleshoot complex issues on the ServiceNow platform. Competitive benefits!
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 28, 2025
ServiceNow is seeking a Technical Support Engineer to resolve technical cases for customers using the ServiceNow software and platform. The successful candidate will provide amazing customer support experiences and have experience in leveraging AI into work processes.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 0-2+ years customer facing technical support experience
- Ability to troubleshoot difficult technical issues with ease and complexity
- Ability to read basic Java/JavaScript code
- Personal commitment to quality and customer service
Benefits
- Opportunity to work with a global market leader in innovative AI-enhanced technology
- Chance to be part of a team that values inclusivity and diversity
- Competitive salary and benefits package
- Opportunities for career growth and professional development
Requirements Summary
0-2+ years customer facing technical support experience, ability to troubleshoot difficult technical issues, ability to read basic Java/JavaScript code
