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Western Union
Technical Support Technician (Help Desk)
Join Western Union as a Technical Support Technician in Santa Ana. Provide global support, troubleshoot errors, and enjoy health benefits and development opportunities.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 6, 2025
As a Technical Support Technician, you will be responsible for detecting and resolving application errors, providing first and second level support to Western Union agents and partners worldwide.
Requirements
- High school education is required
- Fluent English, written and verbal (81% - B2+) is required
- Knowledge of the use of Office Package, ServiceNow is a plus
Benefits
- Short-term incentives
- Multiple health insurance options
- Accident and life insurance
- Access to best-in-class development platforms
Requirements Summary
High school education, fluent English, and knowledge of Office Package, ServiceNow are required
