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ServiceNow
Technical Writer
Join ServiceNow as a Technical Writer in Hyderabad. Create user-focused documentation, collaborate with teams, and enjoy competitive benefits and growth opportunities.
The Mothership
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Knowledge Management
Predictive Intelligence
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified System Administrator
Job description
Posted on:
February 16, 2025
Technical writer position at ServiceNow, responsible for creating and maintaining user-focused technical documentation. Collaborates with design, engineering, product management, and technical writing lead or manager.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Understanding of content development life cycles and processes
- 3+ years work experience in technical communication
- Samples of prior technical writing work
- Experience authoring in DITA, Markdown, or another structured authoring architecture
- Experience working in a fast-paced, globally distributed software development environment
- Demonstrated ability to work collaboratively within teams
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and inclusive work environment
- Access to cutting-edge technology and resources
- Flexible work arrangements and work-life balance
Requirements Summary
3+ years of experience in technical communication, AI integration, and content development life cycles
