Technology Operations Specialist II - Key Mgmt. Systems

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints.

Requirements

• Hands on experience working on Linux/Unix and/or Windows server platforms
• Strong understanding of cryptographic principles and key management best practices
• Experience working knowledge of Hardware Security Modules (HSM) such as Thales HSM or Cipher Trust Manager.
• Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.
• Proficiency in at least one programming language (e.g., Python, Java, Go) and experience with automation tools (e.g., Ansible, Terraform).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly