McDermott

Technology Specialist (IT)

Join McDermott as a Technology Specialist (IT) in Squamish, BC. Provide technical support, assist users, and collaborate with IT teams. Competitive salary and growth opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 1, 2025

The Technology Specialist (IT) is responsible for providing technical support for project users and locations, assisting with user onboarding, site setup, and problem-solving. The role requires travel to project sites, communication with project teams, and collaboration with other IT departments.

Requirements

  • Assist end-users regularly - monitor and maintain end user environment to a fully functional capacity
  • Ability to perform remote troubleshooting and provide clear instructions
  • Conversant with MS O365 suite and SharePoint
  • Utilize MECM or other similar tools to patch, update, and deploy software to enterprise workstations
  • Collaborate with other IT departments and vendors to ensure smooth integration and operation of IT systems and services
  • Actively update and monitor user & site incidents in ServiceNow
  • Actively update and monitor site assets in AD and ServiceNow

Benefits

  • Competitive salary
  • Opportunities for career growth and development
  • International travel opportunities
  • Collaborative and dynamic work environment

Requirements Summary

ITIL certifications, conversant with MS O365 suite and SharePoint, and experience with remote troubleshooting and patching