The Technology Specialist (IT) is responsible for providing technical support for project users and locations, assisting with user onboarding, site setup, and problem-solving. The role requires travel to project sites, communication with project teams, and collaboration with other IT departments.
Requirements
- Assist end-users regularly - monitor and maintain end user environment to a fully functional capacity
- Ability to perform remote troubleshooting and provide clear instructions
- Conversant with MS O365 suite and SharePoint
- Utilize MECM or other similar tools to patch, update, and deploy software to enterprise workstations
- Collaborate with other IT departments and vendors to ensure smooth integration and operation of IT systems and services
- Actively update and monitor user & site incidents in ServiceNow
- Actively update and monitor site assets in AD and ServiceNow
Benefits
- Competitive salary
- Opportunities for career growth and development
- International travel opportunities
- Collaborative and dynamic work environment