Technology Specialist (IT)

The Technology Specialist (IT) is responsible for providing technical support for project users and locations, assisting with user onboarding, site setup, and problem-solving. The role requires travel to project sites, communication with project teams, and collaboration with other IT departments.

Requirements

• Assist end-users regularly - monitor and maintain end user environment to a fully functional capacity
• Ability to perform remote troubleshooting and provide clear instructions
• Conversant with MS O365 suite and SharePoint
• Utilize MECM or other similar tools to patch, update, and deploy software to enterprise workstations
• Collaborate with other IT departments and vendors to ensure smooth integration and operation of IT systems and services
• Actively update and monitor user & site incidents in ServiceNow
• Actively update and monitor site assets in AD and ServiceNow

Benefits

• Competitive salary
• Opportunities for career growth and development
• International travel opportunities
• Collaborative and dynamic work environment