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KPMG Australia
TechZone Consultant - Connected Technology Group
Join KPMG Australia as a TechZone Consultant in Sydney. Leverage ServiceNow skills for IT support, inventory management, and customer engagement. Enjoy flexible hours and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 13, 2025
As a TechZone Consultant, you will be the 'face of IT' providing customer service and technical support to users. The role involves maintaining a customer-centric area, inventory management, and floorwalking to engage with the user base.
Requirements
- Strong customer and communication skills
- Proficiency in Microsoft 365 Suite
- Experience using ServiceNow (or other service management tools)
- Knowledge in ITIL practices and certification in ITIL 3 or 4
- Sound understanding of Windows architecture and tools, as well as decent proficiency in Mac architecture and tools
- Sound understanding of mobile technologies, such as iOS and Android troubleshooting
Benefits
- Flexible hours and locations
- Generous paid parental leave and career breaks
- Retail discounts
- Health and wellbeing initiatives
- Learning and growth opportunities
- Salary packaging options
Requirements Summary
Strong customer and communication skills, proficiency in Microsoft 365 Suite, experience using ServiceNow, knowledge in ITIL practices, and understanding of Windows and Mac architecture
Apply now
Sydney
|
New South Wales
Australia
Entry Level
In-Person
Full Time
70000-70000 AUD/year
