Envision Employment Solutions

Tower Lead - Enterprise Service Management (ESM)

Join Envision Employment Solutions as a Tower Lead - ESM in New Cairo. Leverage your ServiceNow ITSM expertise to drive integration and transformation. Competitive salary and benefits included.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 2, 2025

Envision Employment Solutions is looking for a Tower Lead – Enterprise Service Management (ESM) to work with a global leader in consulting, digital transformation, technology and engineering services. The position requires flexibility to work on US times and travel abroad when needed.

Requirements

  • 3+ years of hands on experience in IT Service Integration design, transition or operations processes
  • 3+ years of hands on experience in business analysis and configuration or administration of ITSM modules of ServiceNow Platform
  • An experienced Service Integration SME/Architect/Solutions architect/Consultant with proven thought leadership in technical and process implementations

Benefits

  • Competitive Salary based on experience
  • Social and medical insurance
  • Learning, development and career progression

Requirements Summary

3+ years of experience in IT Service Integration, business analysis, and configuration of ITSM modules of ServiceNow Platform, and experience as a Service Integration SME/Architect/Solutions architect/Consultant