Develop instructor-led learning programs, create training materials, deliver training sessions, and create online courses. Requirements include 5+ years of experience in training development and delivery, ITIL Foundations Certification, and experience with ServiceNow application.
Requirements
- Bachelor's degree in technical writing, computer science or other related field
- At least 5 years' experience designing, developing and delivering online and instructor-led training
- ITIL Foundations Certification
- Prior experience creating training for ServiceNow application
- Prior experience in a global environment