Unified Comms Admin II

We are seeking a Unified Communications Administrator to join our team in Pontiac, MI. The ideal candidate will support the enterprise voice environment, build new hires, and perform administration of Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Contact Center Enterprise.

Requirements

• Computer-related degree or equivalent experience
• 3+ years of experience in Information Technology
• 2+ years of experience with Cisco application administration
• Strong working knowledge of TCP, UDP, SIP and VoIP
• Experience with Cisco Call Manager and Unity Connection
• Strong Microsoft Office experience (Word, Excel, PowerPoint)
• Experience working in ticketing systems (ServiceNow)
• Onsite, full-time attendance
• Ability to work 100% on-site in Pontiac, Michigan

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi