Windows Server Platform Operations Engineer

Join Lilly's Cloud and Connectivity organization as a Windows Server Platform Operations Engineer. As a key member of the team, you will play a critical role in maintaining system stability, automating operational tasks, and ensuring high availability for critical workloads. You will work with the latest Public and Private cloud IaaS services and partner with global Lilly operations SMEs to deliver daily operations associated with this area.

Requirements

• Validated experience in server operations and administration
• Expertise in supporting and maintaining Windows Server environments, including versions 2016, 2019, and 2022.
• Prior experience performing regular server administration duties, encompassing patch management, configuration updates, and compliance monitoring.
• Demonstrated ability to resolve OS and hardware issues in collaboration with support engineers and vendors as the need arises.
• Experience monitoring/optimizing server performance, ensuring high availability and stability.
• Demonstrated experience in automation and scripting to streamline processes and improve efficiency.
• Ability to apply PowerShell scripting for automating repetitive tasks.
• Prior experience using Ansible Tower/AWX for centralized automation.
• Prior experience following ITIL-based incident, problem, and change management processes using ServiceNow.
• Experience addressing critical incidents and conducting detailed root cause analysis to prevent future occurrences.
• Ability to coordinate change process, ensuring minimal impact to production environments.
• Prior technical leadership supporting enterprise grade infrastructure solutions and leading the deployment at multiple global locations.
• Strong hands-on experience performing troubleshooting and Windows Server system administration with automated infrastructure availability and resiliency at enterprise scale up to the AI/ML frameworks.
• Consistent track record of high quality, agile focused, team-based solution delivery.
• Strong experience with Windows Server administration, Active Directory, Group Policy, and patch management (WSUS).
• Hands-on experience with virtualization platforms like VMware vCenter or cloud-based virtual machines.
• Knowledge of backup solutions.
• Expertise in leading endpoint security related OS configurations.
• Expertise in Windows Failover clustering maintenance and troubleshooting
• Experience with Server build automation resolutions and problem management
• Basic understanding of cloud technologies (Azure, AWS) and hybrid cloud environments.
• Proficient in using monitoring tools such as Splunk or similar platforms.
• Experience leading and running operations of a global large-scale ESX Infrastructure service.

Benefits

• Company-sponsored 401(k)
• pension
• vacation benefits
• eligibility for medical, dental, vision and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)