WW-IN-Security-ID332-User Access Admin-JL12-4

User Access Administrator responsible for developing and maintaining policies and processes for Access Administration, consolidating platforms, and supporting Service Desk and education teams.

Requirements

• Identity Lifecycle Governance Administration tools like SailPoint IIQ, Oracle Identity Mgr etc.
• ITSM/Ticketing tools like ServiceNow, BMC Remedy etc.
• Advance level Microsoft Excel knowledge
• User/Access Provisioning into platforms like • Active Directory • Mainframe/RACF • Databases like Oracle/SQL/MySQL/PostgreSQL/Netezza/etc. • Servers like Windows/Unix/RHEL/Solaris/etc. • SaaS/COTS/Custom applications

Benefits

• Develop & maintain policies and processes for Access Administration
• Develop and implement documented Access Administration procedures
• Assist and support Service Desk, Deskside Support personnel, and other service providers, application teams in trouble shooting and resolving access related Incidents and troubleshooting activities
• Assist and support education & training teams for all new hire training classes with their day1 access needs
• Develop and maintain FAQs and training documents for End Users that assist with system access requirements and procedures
• Support information security assessments, audit and regulatory related activities to produce requested evidence, respond in a timely manner and work to remediate all audit findings related to Access Management activities
• Perform regular internal Quality Assurance activities per requirements
• Perform weekly termination and transfer reconciliation against all SOX and Applications deemed critical
• Troubleshooting and resolving issues related to user access provisioning systems
• Providing training and support to end-users on IAM systems and related policies and procedures
• Staying current with industry trends and best practices in IAM systems and technology
• Should have strong analytical, communication, and problem-solving skills, as well as a deep understanding of IAM technologies and best practices