Advisory Solution Consultant – CRM & Industry Workflows (West Business Services)

We are seeking a high-impact Advisory Solution Consultant to join our CRM & Industry Workflows team, supporting the West Business Services Area. This role is ideal for someone who thrives in enterprise selling environments, is confident leading multi-threaded discovery sessions, and can translate pain points into strategic, value-based CRM solutions.

Requirements

• 7+ years of pre-sales solution consulting, enterprise sales engineering, or related technical customer-facing experience
• Experience engaging Business Services customers or similar industries (e.g., real estate services, consulting, logistics, security, outsourcing)
• A proven track record of navigating complex sales cycles with enterprise buyers across multiple business units
• Expertise in building pipeline, qualifying opportunities, and influencing deal strategy with Sales
• Hands-on experience with cloud-based CRM, customer service, or workflow platforms (ServiceNow or equivalent)
• A strong grasp of value-selling principles, business case development, and storytelling through demos
• Passion for innovation and curiosity in applying AI and automation to real-world business problems
• Experience working collaboratively across cross-functional teams to drive customer outcomes

Benefits

• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan and family leave programs