ServiceNow Platform Strategist

The Platform Strategist will be a trusted advisor to the C-Suite and other Executives for the ServiceNow Platform, helping customers with strategy, roadmaps, value realization, and program governance. They will drive customer success by building long-term strategic relationships to drive platform adoption over time.

Requirements

• 8+ years ServiceNow experience
• 5+ years in process areas (example ITSM, CSM, HR)
• 10+ years enterprise-level technical implementation experience
• 10+ years Consulting experience
• Advanced analytical and problem-solving abilities
• Excellent time management and organizational skills
• Experience working with C-level and Executive level Business and IT stakeholders
• Excellent written and verbal communication skills
• Advanced understanding of ITIL methodologies; Certification preferred
• ServiceNow Certified System Administration Certification required
• ServiceNow Certified Implementation Specialist in at least 5 areas (example: ITSM, CSM, HR, SPM, etc.) Required
• ServiceNow Certified Master Architect preferred (or desire to pursue the certification)

Benefits

• Flexible remote work options
• Additional PTO day for mental health
• Competitive paid time off
• Half-day Fridays
• Paid maternity and paternity leave for biological birth and adoption
• Newborn, adoption and fertility assistance
• Competitive training & development programs
• Healthcare Plan
• 401(k) with employer match
• 10 days toward bereavement leave
• Premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice