DTCC

Application Support Engineer

Join DTCC in Manila as an Application Support Engineer. Leverage your ServiceNow skills to monitor and support applications. 4+ years experience required. Competitive benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 16, 2025

DTCC is looking for an Application Support Engineer to join their team. The successful candidate will be responsible for monitoring, deploying, and supporting applications, programs, and software solutions. They will work closely with development teams, infrastructure partners, and internal/external clients to raise and resolve technical support incidents.

Requirements

  • Minimum of 4+ years of related experience
  • Experience working with Snowflake, Talend or other ETL tools
  • Experience in working on ServiceNow
  • Service now and CA autosys scheduler knowledge, with basic knowledge to prepare JIL scripts
  • Knowledge of SQL,PowerBI report, scripting languages like Python/Shell scripting
  • Knowledge of SaaS based applications
  • AWS or Azure experience would be a good value add
  • Oncall support with flexible work arrangement
  • Champions a culture where honesty and transparency are expected.
  • Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
  • Collaborates well within and across teams.
  • Communicates openly with team members and others.
  • Resolves disagreements between colleagues effectively, minimizing the impact on the wider team.

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Requirements Summary

4+ years of experience in related field, experience with Snowflake, Talend, ServiceNow, SQL, and SaaS based applications