The Application Support Engineer will be responsible for ensuring maximum uptime for multiple production systems, providing L1/L2 application production support, and managing incidents and requests.
Requirements
- Min 3-5 years of experience in application support with fintech background
- Very strong team player and ability to proactively manage self and team's work with little supervision
- Support experience in applications on Linux environment and cloud computing
- Knowledge in basic linux commands
- Experience in any code/scripting languages
- Proficient in SQL Database queries and relational database concepts
- Familiar with log traversal tools such as Sumologic or Kibana, or via linux command line
- Good knowledge in formal and practical production support model
- Experience with ITSM platforms like Jira, ServiceNow, etc.
- Excellent problem solving skill with a keen eye for detail
- Excellent communication and interpersonal skills
- Excellent time management ability and self organised and motivated
Benefits
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including: birthday, work anniversary
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining