Applications Support Senior Analyst - AVP

Citi is seeking a highly motivated candidate for the position of Applications Support Senior Analyst - AVP in our global production management team. The successful candidate will be responsible for production management of our suite of core Global Spread Products (GSP) applications, working through problems, and dealing with user issues.

Requirements

• Demonstrated experience in an Application Support, Production Management, or related role
• Experience installing, configuring, or supporting business applications
• Experience tracking issues through tools such as JIRA and ServiceNow
• Good all-around technical skills/background
• Experience with UNIX (AIX/Linux) environment, Databases - Oracle, Microsoft SQL Server, Scripting languages - Python, Shell, Java/javascript, Perl
• Demonstrated analytical skills
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Ability to plan, organize and prioritize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder
• Experience in Fixed income business knowledge/understanding is preferred
• Experience in supporting Sales and Trading, Risk and Trade Management Platforms or similar systems
• Exposure or high level understanding of cloud computing platforms (AWS, Azure)
• Experience with ITRS Geneos, Appdynamics or alternate APM/Monitoring tools
• Knowledge/experience of incident, Change and problem Management procedures

Benefits

• 27 days annual leave (plus bank holidays)
• Discretionary annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources