Goldman Sachs

Asset & Wealth Management - Client Service Platforms - Head of Product - Dallas - Vice President

Join Goldman Sachs in Dallas as VP, Head of Product for Client Service Platforms. Leverage ServiceNow skills to enhance client experiences in asset management.

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Direct Hire
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 14, 2025

As the Head of Product for Client Service Platforms, you will shape the experiences for our clients and integral components of the Asset Management technology ecosystem. You will lead the product management team focused on defining the features and strategy of our core client service platforms.

Requirements

  • 12+ years of Product Management experience within financial services, specifically shaping client experiences and servicing platforms
  • Understanding of asset management including retail and institutional SMAs, Alternatives and pooled vehicles
  • Excellent written and verbal communication skills, including experience working directly with both technical and non-technical stakeholders
  • Experience with ServiceNow is helpful
  • Experience with all stages of the development lifecycle: inception, analysis, design, review, testing, and deployment leveraging agile development methodologies
  • Proficiency in collaborating with technical teams, understanding software architecture, and translating technical concepts to non-technical stakeholders.
  • Experience engaging with stakeholders to design the customer experience, develop and communicate the product roadmap and define and prioritize requirements
  • Demonstrated success in leading and mentoring cross-functional teams, managing complex projects, and delivering software solutions on schedule and within budget.
  • Be a strategic thinker, able to lead project working groups, possessing strong facilitation and data gathering skills, and able to provide creative & innovative solutions
  • Must have a client centric and product mindset with experience collaborating with key stakeholders to propose products and their associated features
  • Strong creative leader, self-motivated with analytical mindset who can multi-task to solve interesting and difficult technical problems under time pressure and with resource constraints
  • A demonstrated ability to rationalize ambiguous, open-ended problems and establish and communicate and plan for progression.
  • Ensure systems can scale to handle increasing business volumes, optimize performance and throughput. Good understanding of distributed systems
  • Be an advocate of best practices for system design and conformance to high standards for coding, testing, debugging and implementation

Requirements Summary

12+ years of product management experience in financial services, understanding of asset management, and excellent communication skills