AV Technical Specialist / L3 Engineer

AV Technical Specialist / L3 Engineer responsible for technical management of onsite AV systems globally, first point of contact for L2 technical issues, and delivery of ongoing 'best-practice' training to in-house AV Technicians and Global IT support.

Requirements

• Deep technical understanding of digital and analogue audio and video signal processing standards and protocols
• Familiarity with audio-visual engineering disciplines associated with AV equipped meeting rooms and event spaces
• Proven industry experience in fields relating to technical management of AV environments
• Proven technical fault-finding experience, preferably demonstrated through a service desk or field service environment
• Avixa CTS – D
• Has completed QSYS Level 1&2
• Knowledge of QSC Designer, Crestron Toolbox, Cisco Control Hub, Crestron NVX
• Has completed Crestron AV over IP/Working with XiO Cloud
• Experience in the use of incident management tools such as ServiceNow

Benefits

• £60,000 - £64,000 (depending on experience), plus large company benefits