Sev1Tech, LLC.

Change Management Coordinator

Join Sev1Tech, LLC as a Change Management Coordinator in the DC Metro Area. Leverage ServiceNow for change request management, ensuring efficient processes. Requires 2+ years in change management and ITIL knowledge. Full-time benefits included.

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 28, 2023

Sev1Tech is seeking a highly organized and detail-oriented Change Management Coordinator to join our team. In this role, you will be responsible for coordinating all aspects of change management, including the development of change management artifacts, coordination with customer governance bodies, and configuration of change request management within ServiceNow.

Requirements

  • Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
  • Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
  • Coordinate change approval meetings with Change Control Board (CCB), ensuring that all necessary documentation is available for review.
  • Assist in the identification and mitigation of potential risks and issues associated with changes.
  • Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
  • Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.
  • Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
  • Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.

Benefits

  • Full Time
  • Benefits
  • Retirement Match

Requirements Summary

Minimum 2 years experience in change management coordination, Bachelor's degree in computer science or related field, ITIL principles knowledge and certification preferred