DraftKings Inc.

Customer Experience Associate

Join DraftKings Inc. as a Customer Experience Associate in Sofia. Leverage ServiceNow skills to enhance customer support and drive career growth.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
January 23, 2025

Join our team as a Customer Experience Associate and help us deliver extraordinary sports and entertainment experiences. You'll be the primary point of contact for our products, answering customer questions and advocating across the company.

Requirements

  • Prior call center or customer service experience
  • Ability to work on weekend days and varying day shifts
  • Competence with Zendesk/Servicenow or other ticketing processor systems and Microsoft Office product suite

Benefits

  • The opportunity to be part of a rapidly growing company in the sports entertainment industry
  • The chance to work with a talented and dynamic team
  • The possibility of career growth and development

Requirements Summary

Prior customer service experience, ability to work flexible shifts, proficiency in Zendesk and Microsoft Office