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ServiceNow
Customer Success Executive
Join ServiceNow in Tokyo as a Customer Success Executive to enhance platform adoption, leveraging AI and ServiceNow modules for enterprise success. Competitive salary and growth opportunities.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 15, 2025
Join the Customer Outcomes team as a Customer Success Executive to accelerate platform adoption and improve customer outcomes for large enterprise customers. Develop executive relationships, understand customer goals, and execute winning co-delivery models to drive customer success and expansion of ServiceNow offerings.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Native level in Japanese and business level in English
- 12+ years progressive experience as part of a professional services organization; or equivalent education/experience
Benefits
- Competitive salary and benefits
- Opportunities for career growth and development
- Diverse and inclusive work environment
Requirements Summary
Experience in AI integration, Japanese and English language skills, and 12+ years of experience in professional services
