ServiceNow

Customer Success Executive

Join ServiceNow as a Customer Success Executive in Staines, Greater London. Drive post-sales success, leverage AI integration, and manage strategic accounts.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Change Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 15, 2025

The Customer Success Executive is responsible for leading post-sales activities and driving ServiceNow's long-term value in valuable accounts. They will partner with C-level executives, guide business transformation, and foster collaboration with ServiceNow teams and strategic partners.

Requirements

  • AI Integration & Thought Leadership
  • Enterprise SaaS Transformation & Strategic Advisory
  • C-Level Presence & Relationship Management
  • Leadership Expertise
  • Strategic Account Management
  • Business Acumen & Problem-Solving
  • Cross-Functional Leadership
  • Adaptability & Change Management
  • Operational & Execution Excellence
  • Collaboration & Communication
  • Customer-Centric Mindset

Requirements Summary

15+ years of experience in management consulting, solution consulting, or leadership role, with expertise in AI integration, enterprise SaaS transformation, and C-level presence