CSL

Director, ServiceNow Platform

Join CSL as Director, ServiceNow Platform in King of Prussia, PA. Lead strategy and operations for ServiceNow, leveraging ITIL and Agile. Benefits include healthcare and financial protection.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 25, 2025

Reporting to the Executive Director, Enterprise Platform, as the Director, ServiceNow Platform you will be a leader responsible for the strategy, execution and operations support for the ServiceNow Platform at CSL. This is a hybrid role, which offers a combination of an onsite and remote work schedule.

Requirements

  • Bachelor's Degree in Computer Science or related field
  • 12+ years of IT service operations experience with a minimum of 5 years as a ServiceNow Platform leader
  • 7+ years experience designing and leading implementation of solutions within ITIL Frameworks and leveraging ITSM tools
  • 5+ years of experience managing people and SI partners
  • 5+ years of experience deploying solutions in a highly regulated industry at a global scale
  • 5+ years of experience executing through an Agile delivery framework

Benefits

  • health care
  • financial protection
  • mental health resources
  • financial future
  • matching contribution

Requirements Summary

12+ years of IT service operations experience, 5+ years as a ServiceNow Platform leader, 5+ years managing people and SI partners