Evolent

Director, Talent Operations

Join Evolent as Director of Talent Operations to lead HR excellence using ServiceNow and Workday. Requires HR leadership, strategic planning, and team development. Comprehensive benefits included.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
April 9, 2025

Evolent is seeking a Director of Talent Operations to lead a high-performing team and deliver operational excellence, employee support, and seamless execution of HR processes. The ideal candidate will be strategic, collaborative, and innovative, with experience in HR leadership, strategic planning, and execution.

Requirements

  • Bachelor’s degree in human resources or business administration or relevant discipline
  • HR leadership experience with the ability to lead, inspire and develop a team of HR specialists
  • 5 years experience in strategic planning and execution within a team or project-based environment
  • Experience operating in the Workday HCM platform and with case management tools such as ServiceNow, Salesforce, Dovetail
  • Experience building a team that is rooted in a customer-centric culture
  • Ability to clearly articulate complex information, build consensus and effectively influence leaders and stakeholders across organization
  • Proven track record of building strong relationships with internal and external stakeholders, listening to their needs, providing consultative support, and proactively addressing emerging issues
  • Ability to navigate in an ambiguous and high-growth environment
  • A passion for workflows, efficiency, and consistency, paired with a meticulous attention to detail and the ability to lead multiple complex projects simultaneously
  • Experience in Compensation, Benefits, and Payroll processes within Workday
  • Demonstrated ability to use data to drive decision-making
  • Experience demonstrating Lean Six Sigma, Kaizen, or other process improvement philosophies

Benefits

  • Comprehensive benefits (including health insurance benefits) to qualifying employees
  • Bonus component dependent on pre-defined performance factors

Requirements Summary

HR leadership experience, strategic planning and execution, customer-centric culture, and data-driven decision-making