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Performance Technologies
Enterprise Service Management Consultant
Join Performance Technologies as an Enterprise Service Management Consultant in Athens. Leverage ServiceNow skills to enhance ITSM/ESM processes. ITIL certified required.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 29, 2025
We are looking for an experienced Enterprise Service Management Consultant to improve business processes and design optimal solutions for large organizations.
Requirements
- University degree in Computer Science or a related field
- At least 2–3 years of experience in ITSM/ESM projects
- Hands-on experience with Opentext SMAX or similar platforms (e.g., ServiceNow, Jira, Remedy, Freshdesk)
- Valid ITIL certification (v3 or 4)
- Familiarity with scripting and Web Services (REST/SOAP)
- Proficiency in English (both written and spoken)
- Team player with strong communication skills
Benefits
- Friendly and dynamic working environment
- Opportunity to develop skills and competencies
- Strong focus on values and work-life balance
Requirements Summary
University degree, 2-3 years experience in ITSM/ESM, and strong communication skills
