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DXC Technology
EOI: Service Desk Trainee- Geelong
Join DXC Technology as a Service Desk Trainee in Geelong. Provide IT support using ServiceNow, with training opportunities and a hybrid work model.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 1, 2025
We are looking for a Service Desk Trainee to join our team in Geelong, providing first-level IT technical support on software, hardware, and network issues. The role involves working in a supportive and professional environment, following documented processes to achieve high resolution rates within defined service levels.
Requirements
- Previous experience working in an outsourced service desk environment
- Demonstrable experience supporting Microsoft Operating Systems, Microsoft Office, Windows Server, and commercial call logging tools like ServiceNow
- Strong verbal and written communication skills
Benefits
- Competitive remuneration and benefits
- Training and career opportunities
- Hybrid working approach
Requirements Summary
Previous experience in an outsourced service desk environment and strong communication skills are required
