Devoteam

Experienced ServiceNow CMDB and ITOM Lead

Join Devoteam in Machelen as a ServiceNow CMDB and ITOM Lead. Leverage 5+ years of experience in IT environments, enjoy a collaborative culture, and competitive benefits.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
July 22, 2024

Devoteam is seeking a talented and experienced ServiceNow CMDB and ITOM lead to join their team. As a key member of their team, you will be responsible for designing, implementing, and CMDB/CSDM and ITOM processes within the ServiceNow platform.

Requirements

  • Good knowledge and understanding of IT environments (onPrem + Cloud-based)
  • ServiceNow Certified Implementation Specialist (CIS) in CMDB, Discovery and Service Mapping is highly preferred
  • Minimum of 5 years of experience designing and implementing ServiceNow CMDB and ITOM solutions in enterprise environments
  • Strong understanding of ITIL principles, ITSM processes, and IT operations
  • Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues
  • Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization
  • Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously
  • Proven team player
  • Fluent in Dutch or French and a good level of English

Benefits

  • Cutting-edge Technology
  • Entrepreneur mindset
  • Endless Learning Opportunities
  • Connect with amazing people
  • Collaborative Culture
  • Impactful Projects
  • Work-Life Balance
  • Inspiring and eco-friendly workplace
  • Competitive package

Requirements Summary

5+ years of experience in designing and implementing ServiceNow CMDB and ITOM solutions, with a strong understanding of ITIL principles, ITSM processes, and IT operations