Experienced ServiceNow CMDB and ITOM Lead

Devoteam is seeking a talented and experienced ServiceNow CMDB and ITOM lead to join their team. As a key member of their team, you will be responsible for designing, implementing, and CMDB/CSDM and ITOM processes within the ServiceNow platform.

Requirements

• Good knowledge and understanding of IT environments (onPrem + Cloud-based)
• ServiceNow Certified Implementation Specialist (CIS) in CMDB, Discovery and Service Mapping is highly preferred
• Minimum of 5 years of experience designing and implementing ServiceNow CMDB and ITOM solutions in enterprise environments
• Strong understanding of ITIL principles, ITSM processes, and IT operations
• Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization
• Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously
• Proven team player
• Fluent in Dutch or French and a good level of English

Benefits

• Cutting-edge Technology
• Entrepreneur mindset
• Endless Learning Opportunities
• Connect with amazing people
• Collaborative Culture
• Impactful Projects
• Work-Life Balance
• Inspiring and eco-friendly workplace
• Competitive package