GenAI Architect

The GenAI Architect role at ServiceNow involves driving customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities. The ideal candidate will have experience in leveraging AI into work processes, decision-making, or problem-solving, and at least 5 years of experience in a technology advisory role. They will also have a proven track record of driving business growth and customer satisfaction with emerging technology solutions.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms.
• 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms
• ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred
• Proven track record of driving business growth and customer satisfaction with emerging technology solutions
• Excellent communication skill in both Japanese & English and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
• Strong analytical and problem-solving skills
• Ability to work effectively in a fast-paced, dynamic environment
• Customer-focused mindset and commitment to delivering high-quality results

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development
• Diverse and inclusive work environment
• Access to cutting-edge technology and tools
• Collaborative and dynamic work environment