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SEI
Head of Client Service
Join SEI as Head of Client Service in London. Lead a team, enhance client service using ServiceNow, and enjoy benefits like hybrid work and tuition reimbursement.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 25, 2025
The Head of Client Service will lead the Client Service Team and be responsible for delivering superior client service to Private Banking's Firms. They will manage a group of Service Professionals, train and mentor them, and ensure the delivery of services to SLA's. The role requires strategic vision, critical thinking, and problem-solving skills, as well as a commitment to the growth and development of the Client Service Team.
Requirements
- Significant experience in Wealth Management operations
- Strategic vision of Client Service
- Critical thinking and problem-solving skills
- Commitment to the growth and development of the Client Service Team
- Knowledge of ServiceNow would be preferable
Benefits
- Comprehensive care for your physical and mental well-being
- Strong pension plan
- Tuition reimbursement
- Hybrid working environment
- Work-life balance
Requirements Summary
5+ years of experience in Wealth Management operations, strategic vision of Client Service, and critical thinking and problem-solving skills
