Head of Service Platforms (ServiceNow and Observability)

We are looking for a Head of Service Platforms to lead the use of ServiceNow and Observability at Aviva, responsible for delivering significant transformation programs and creating a seamless experience for monitoring, logging, and alerting for development and business teams.

Requirements

• Experience deploying and evolving ServiceNow platforms across large enterprises
• Deep and broad technical, commercial, and delivery experience in the areas of responsibility
• Ability to handle a high workload effectively
• Understanding of relevant industry trends and benchmarks
• Good understanding of risk and control environment, and management of risk

Benefits

• National salary circa £120,000, London salary circa £140,000
• Bonus opportunity - 25% of annual salary
• Generous pension scheme - Aviva will contribute up to 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools