Helpdesk Technician

Helpdesk Technician role at Lean Tech, managing IT support requests, handling user accounts, and assisting with basic troubleshooting of Microsoft Office and other productivity tools.

Requirements

• Basic understanding of IT support principles and troubleshooting techniques.
• Familiarity with Windows operating systems and Microsoft 365 products.
• Ability to manage user accounts using Active Directory and Azure at a beginner level.
• Experience with IT ticketing systems, such as ServiceNow or Jira, at a beginner level.
• Skills in basic troubleshooting of Microsoft Office products (Word, Excel, Outlook, Teams, etc.).

Benefits

• Professional development opportunities with international customers
• Collaborative work environment
• Career path and mentorship programs that will lead to new levels
• Equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees