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Teleperformance
HR Support Specialist - Korean - Penang
Join Teleperformance as an HR Support Specialist in Penang. Utilize ServiceNow and Workday HCM to provide employee support. Requires 3+ years HR experience.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 2, 2025
We are looking for a detail-oriented and dedicated People Support Specialist to join our team based in Penang, Malaysia.
Requirements
- At least 3 years of experience in employee support with a strong grasp of HR policies, benefits, payroll, and HRIS.
- Proficiency in Workday HCM or other HRIS platforms is required.
- Excellent written and verbal communication skills in English and Korean (or other required languages) at a C1 or higher level.
Benefits
- Serve as a knowledgeable resource for employees, providing support via phone, email, or chat.
- Address and resolve inquiries related to pay, time away, leave, and benefits with accuracy and confidentiality.
- Leverage your expertise in Workday HCM and ServiceNow case management tools to manage employee support cases effectively.
Requirements Summary
At least 3 years of HR experience, proficiency in Workday HCM, and excellent communication skills in English and Korean
