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Solvinity
Incident and Problem Manager
Join Solvinity as an Incident and Problem Manager. Leverage ITIL and ServiceNow skills to optimize IT processes. Enjoy competitive salary, hybrid work, and growth opportunities.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
February 21, 2025
As an incident and problem manager, you will be responsible for executing ITIL processes, managing incidents and problems, and building relationships with customers. You will work with a team to resolve disruptions and optimize processes.
Requirements
- ITIL V4 certification
- Experience in IT Service Management and landscape
- Experience with ServiceNow
- Agile/Scrum way of working
- Excellent communication skills
- Customer-oriented
- Initiative-taking
- Ability to set priorities
Benefits
- €4,266 - €6,557 gross per month
- 32-40 hour workweek
- 80% employer pension contribution
- 24 vacation days
- Vitality scheme (up to 300 euros per year)
- Hybrid work
- Training and development opportunities
Requirements Summary
ITIL V4 certification, 5+ years of experience in IT Service Management, experience with ServiceNow
