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Bankdata
Incident Manager
Join Bankdata in Fredericia as an Incident Manager. Leverage your 4-5 years of ServiceNow experience to enhance ITSM processes and drive improvements.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 14, 2025
Experienced Incident Manager with strong communication skills and a structured approach to problem-solving wanted to play a key role in ensuring stable operation and development of Incident Management processes.
Requirements
- Minimum 4-5 years of experience with Incident Management and Major Incident Management.
- Practical experience with ITSM tools such as ServiceNow, Cherwell, Remedy or Ivanti.
- Strong communication skills in Danish and English, as well as the ability to collaborate across teams.
Benefits
- Specialize further in Incident Management and related IT Service Management disciplines.
- Work strategically with process improvement and further develop Incident Management at Bankdata.
- Grow into a Lead role, if it matches your ambitions.
Requirements Summary
4-5 years of experience with Incident Management, ITSM tools, and strong communication skills
