Join Rakuten Payment, Inc. as an Incident Manager in Tokyo. Lead incident resolution, manage emergency responses, and enhance processes. 5+ years in Telecom/IT required. Benefits include professional growth and a diverse team.
Incident Manager will lead and drive incident calls, ensuring effective communication and coordination among all stakeholders to resolve issues promptly. The role involves managing responses to emergency situations, conducting post-incident reviews, and preparing incident reports. The Incident Manager will work on a shift basis to ensure continuous incident management, 24 hours a day, 365 days a year.