Infrastructure Analyst - Fixed-term contract

The Infrastructure Analyst will be responsible for monitoring and supporting WBD's Global Network and Infrastructure platforms. The role is part of a unified technical operations team that will consist of members from multiple disciplines to form a team capable of providing monitoring and support to all WBD technical infrastructure.

Requirements

• 1+ years providing administrative, troubleshooting, and technical support in a technology department
• Flexibility to work early morning, evening, weekend, and overnight shifts
• Experience working with Active Directory
• Experience using ServiceNow, PagerDuty, or another similar Service Management tool
• Basic networking knowledge
• Working knowledge of ServiceNow MS Word, Excel, or similar computer software systems
• Works well under pressure
• Excellent interpersonal skills
• Able to work independently & collaborate with a team to meet business objectives
• Able to communicate technical matters to technical and non-technical audiences
• Excellent English written and verbal communication skills

Benefits

• Contract of employment
• Free access to Max
• Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
• Work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
• Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
• CSR activities: volunteering, eco & social initiatives
• Casual dress code
• Hybrid Working