IT Operations Technician

Fiserv is a global leader in payments and financial technology, offering a progressive career in IT with a 24x7 enterprise environment. As a vital part of the Fiserv Technology Services team, you'll provide Tier 1 support for IBM Z-Series, IBM I-Series, FTP platforms, and storage platforms. You'll work across several teams to restore service rapidly during service interruption and create in-depth documentation of processes to support work efforts and drive continual service improvement.

Requirements

• 1+ year(s) of experience with JCL and IBM Mainframe consoles.
• Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow.
• Experience in IT support-oriented environments with established SLAs.
• Associate's degree in computer science, IT, or a related field, or an equivalent combination of education, work, and/or military experience.

Benefits

• Maintain a healthy work-life balance with paid holidays, generous time off policies, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.