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Keywords Studios
IT Senior Support Manager
Join Keywords Studios in Dublin as an IT Senior Support Manager. Lead global support teams, leveraging ServiceNow expertise in a dynamic environment.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 25, 2025
Keywords Studios is seeking a highly skilled and experienced IT Support Manager to oversee first and second line support across their studios globally, via a follow-the-sun model.
Requirements
- Significant experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
- Excellent leadership and management skills, with experience leading and developing teams of professionals.
- Strong knowledge of first- and second-line support operations, ServiceNow and industry trends.
Benefits
- None mentioned
Requirements Summary
Experience in business services, IT leadership, and first- and second-line support operations
