.svg)
ServiceNow
Staff Performance Support Consultant (Escalations Engineering)
Join ServiceNow in Dublin as a Staff Performance Support Consultant. Leverage your 7+ years of technical support experience to resolve escalated issues and enhance ServiceNow performance. Enjoy flexible work, bonuses, and stock options.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 25, 2025
The Staff Performance Support Consultant (Escalations Engineering) role involves driving the successful closure of critical escalated technical issues for large customers, requiring technical troubleshooting and consulting skills. As a trusted advisor, you will work with customers to identify and root cause performance and scalability issues impacting their ServiceNow deployments.
Requirements
- 7+ years of progressive experience in technical support, software development, performance load testing or professional services
- Good working knowledge of the components in a web applications stack
- Experience with one (or more) scripting languages
- Good Experience with working (or debugging) Object Oriented code (Java preferred)
- Good working knowledge of one (or more) Relational Database technologies
Benefits
- generous holiday allowances
- bonus scheme
- stock options
- flexible working arrangements
Requirements Summary
7+ years of progressive experience in technical support, software development, performance load testing or professional services, Good working knowledge of the components in a web applications stack, Good Experience with working (or debugging) Object Oriented code (Java preferred)
