Uline

IT Service Desk Technician

Join Uline as an IT Service Desk Technician in Pleasant Prairie, WI. Leverage ServiceNow for incident management. $24-$30/hr, great benefits!

Department - JobBoardly X Webflow Template
Direct Hire
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Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 19, 2025

We are looking for an IT Service Desk Technician to troubleshoot technology issues in a collaborative IT environment. Pay from $24 to $30 per hour with significant growth and earning potential.

Requirements

  • High school diploma or equivalent (Bachelor's degree preferred)
  • 3+ years of experience as IT Service Desk Technician or Data Center Operator
  • Experience with incident, change and problem management in a multi-location data center
  • Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match
  • Multiple bonus programs
  • Paid holidays and generous paid time off
  • Tuition Assistance Program that covers professional continuing education

Requirements Summary

High school diploma or equivalent, 3+ years of experience, experience with ITIL compliant Service Management platforms